On demand manufacturing with Xometry's Greg Paulsen

Episode 60 October 13, 2021 00:33:22
On demand manufacturing with Xometry's Greg Paulsen
The Robot Industry Podcast
On demand manufacturing with Xometry's Greg Paulsen

Oct 13 2021 | 00:33:22

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Hosted By

Jim Beretta

Show Notes

Good day everyone and welcome to this edition of A3 #therobotindustrypodcast. Welcome as well, to the future of manufacturing: it's on-demand. My guest for edition #60 of the pod is Greg Paulsen. Greg leads the Application Engineering team at Xometry, a global on-demand manufacturing marketplace. With 14 years of experience in advanced manufacturing, Greg's expertise includes additive manufacturing, machining, sheet metal, injection molding, casting, and quality assurance.

Here are some of the questions that I posed to Greg in the pod:

Greg, Tell me a bit about the company, you are a public company, number of employees?

How does Xometry work?

Idle machines are a manufacturers worst feat, you help fix this?

How many customers and how many manufacturers?

You are suggesting or setting a price?

How does the AI engine work?

How do you qualify the manufacturers on the network?

How do you guarantee the quality?

What happens when the price for a component is too low? How does your AI handle this?

What about materials/availability, a big challenge is supply chain?

Next big issue and expense for many companies is shipping, do you help here?

What are your financial instruments?

Your support line, what are some of the FAQs

Greg, thanks for coming onto the podcast. How can people get in touch with you?

Enjoy the podcast and check out Xometry's 3D printing service and CNC machining service today.

Regards,

Jim

Customer Attraction Industrial Marketing & The Robot Industry Podcast

Thanks to Greg and our partners, A3 The Association for Advancing Automation and PaintedRobot.

If you would like to find out more about Xometry check them out on their website, on LinkedIn and to get a hold of Greg, here is his LinkedIn profile.

If you would like to get involved with The Robot Industry Podcast, would like to become a guest or nominate someone, you can find me, Jim Beretta on LinkedIn or send me an email to therobotindustry at gmail dot com, no spaces.

Our sponsor for this episode is Ehrhardt Automation Systems. Ehrhardt Automation builds and commissions turnkey automated solutions for their worldwide clients. With over 80 years of precision manufacturing they understand the complex world of automated manufacturing, project management, supply chain and delivering world-class custom automation on-time and on-budget. Contact one of their sales engineers to see what Ehrhardt can build for you at [email protected]

Keywords and terms for this podcast: on demand manufacturing, Xometry, Greg Paulsen, and #therobotindustrypodcast.

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Episode Transcript

Speaker 0 00:00:00 We have a whole ecosystem that helps empower both buyers. You know, the engineers, the designers, as well as the supplier side. Speaker 2 00:00:13 Hello and welcome everyone to the robot industry podcast. My name is Jim Beretta and I am your host and I'm excited to introduce Greg Paulson. Greg leads the application engineering team at Zometry a global on-demand manufacturing marketplace with 14 years of experience in advanced manufacturing Greg's expertise includes additive manufacturing, machining sheet metal, injection molding, casting, and quality assurance. Greg, welcome to the podcast. Speaker 0 00:00:43 Hey, thanks so much for having me, Jim. Speaker 2 00:00:44 Hey Greg, can you tell us a little bit about the company and are you a public company? How many employees you have where you're located? Yeah. Speaker 0 00:00:51 So if you are, if we were chatting a few months ago, I'd have a different answer. Uh, uh, it's, it's very, very exciting because Zometry, uh, so it's X O M U T R Y. Uh, we actually just went public, uh, so right at the end of June, and it's just super exciting for all of us. Uh, but the company was founded in late 2013, really started making parts for customers, uh, in 2014. And actually I was, you know, early on with the company where the entire company could sit at a table, you know, and have our morning meetings, like all hands on deck, whether you're the direct manufacturer or business development, et cetera. And now we're over 500 strong and global. Uh, we have, uh, Europe, European locations. We have locations scattered across the United States, uh, even Asia. And it's just really exciting to see how far we've gone. Speaker 2 00:01:41 Well, that's really interesting. And where is kind of a head office in north America? Speaker 0 00:01:46 So where everything began was in Gaithersburg, Maryland, which is pretty close to where I am right now. Uh, and, uh, we also have, uh, through acquisition of a company called make time. We have a HQ down in Lexington, Kentucky, and then the German location, uh, for Zometry Europe, uh, which was actually another acquisition of a company called shift at that time. Speaker 2 00:02:07 So you, and you've been with the company for like seven or eight years now. So like you say since right since the beginning. Speaker 0 00:02:13 Absolutely. And you've had some really fun Speaker 2 00:02:15 And you've had lots of jobs, right. So you're right now in technical marketing. What else have you done there? Speaker 0 00:02:19 Um, yeah. So first off the first job when you're in any startup company is everybody's job is sales. Let's just, let's just get that, sorry. No matter what your title is, everybody's job is, is, is sales. Uh, and I came from a background of, uh, of rapid manufacturing, product development, uh, working among product development, engineers, mechanical engineers, electrical engineers, and I was able to bring the empathy of, you know, needing to get stuff and, and also my experience of actually making stuff and speak with our customers. So, um, I began with this development, uh, I've moved into roles of both on the side because I've also a operator, uh, uh, where I've, I've ran machines in the past and cleaning advanced additive manufacturing platforms, uh, as well as working with sales, a presale application engineering, product management. So it helps launch some materials, which has been really fun, uh, launching a stereolithography, multi jet fusion and other technologies to our platform, uh, recently, uh, X one's biter jet metal process. Speaker 0 00:03:25 And, uh, now I'm, yeah, I'm in marketing. Uh, but it's an interesting marketing role because it's not the typical marketing role. It's, it's more about making sure that the stuff that we make that we put on our website is useful for customers. Like I'm looking to design a CNC machining part. We don't want a Wikipedia article about what is CNC, machining. I mean, that's good for SEO at all, but we want something that makes you make a better decision. You know, design tips, design guidance, saving costs, reducing costs on CNC, machining, uh, you know, the, the, the things that will help you design better, uh, hopefully get a better pricing on the designs that you're uploading to our site, right. Uh, because it's, it's more optimized for manufacturing and just better results in the long run for those. And, you know, not everybody knows a dozen manufacturing processes back and forth. Uh, so we try to build resources available for, for those customers. Speaker 2 00:04:16 And we in the pre-call, uh, we, we talked a little bit about, Zometry being a little bit like Uber to the taxi cab industry where you're, um, you're matching industry like manufacturers to end users, and that's kind of the, the bottom line, right? Yeah. Speaker 0 00:04:34 It's pretty technology right at this procurement process. And what's really exciting about Zometry is it removes a lot of headaches there. Uh, so we, your typical engineer or someone or manufacturer, uh, trying to get a custom part, you're usually kind of fishing. You're, you're shooting a bunch of RFQ requests for quotes around, and you're waiting for responses from individual suppliers. And when you get those results back, uh, you see often, very lead times and wildly differentiated prices, and you don't really know why, and you're just stuck trying to make a decision based off like a little bit about knowledge. So it's typically a opaque industry. We actually use machine learning and AI as part of our technology to predict and create actionable pricing, uh, when you upload a 3d file. So instead of this long wait, it's literally upload your 3d model pricing is available in seconds, and you can configure a part, you'll see your price and lead times update, change your quantities, pricing lead times updates, uh, according to the process he pressed by. Uh, so the matchmaking is kind of this digital magic that we do on the, on the tail end, but we, we essentially do the whole supply chain for you, and you just go to one space, uh, through zometry.com. Speaker 2 00:05:53 So let's get, let's use an example, I think, for the audience. So I'm, uh, I need a thousand shafts there, precision grind, shafts, uh, um, you know, maybe a little bit more expensive tool. I upload the CAD file to Xometry and you do the matchmaking to know who's got the capabilities, what the likely price is going to be. And then you go to your, uh, your customers and say, Hey, who wants to bid on this? Is that how that works? Speaker 0 00:06:18 It's not a bid system. So this is not to like a typical, uh, bid program where a, uh, supplier may sign up for Xometry and pay like, uh, you know, pay a subscription fee in order to get these opportunities. It's not like that at all. Uh, the way that we work is we price using our experience or knowledge and instantly upfront. So when you upload that shaft model, you may be configuring the part, uh, to your needs. So you put in the quantity that you require. Uh, it'll probably already default to machining. We have some interesting process predictors that actually compute the geometry and have a pretty strong guess of what your, what process you designed this for. Uh, but you may move to an alloy steel and you can select that, see how your pricing changes. Maybe if you have a, um, if you have a tighter surface finish, for example, uh, you can select a smoother surface, a tighter tolerances, upload your, your draw, your technical drawing, all that gets incorporated. Speaker 0 00:07:16 And it's instantly available for quotes, even adding things like inspection reports, asserts that type of stuff. Uh, when you press buy, like we don't have the match made yet, but we know that we have a diverse enough network. We have a network of thousands of capable manufacturers. So we know we have high amounts of parallel capacity and parallel talent for that type of work. So when you press buy, it's all Zometry in all on Zometry side. Uh, and then that's when our matchmaking goes into play, uh, where it actually will show that job and what we're paying that supplier for on the supplier side. So they see essentially a job board. Yep. And they're able to take a look at that, uh, understand the specs of the job, understand what they're gonna get paid, uh, you know, the lead time required and say, Hey, you know what, that's awesome fit for me. Speaker 0 00:08:08 Boom, take it. And they get an instant purchase order for it, work on demand. Uh, but if they don't need it, they could pass. There's no obligations there. We have other suppliers. And so, you know, when you talk about something that's pretty generic, like a turndown piece, for example, like, so that would be like CNC, turning typically to make a, a shaft component. There may be about a thousand suppliers capable for that. Our goal is a matchless with those who have done work like that in the past. And those are just their sweet spot is like making that type of work. Uh, but we have so much redundancy that you give me a hundred jobs today and I can get them all started build tomorrow, which is really exciting. Speaker 2 00:08:42 So your value proposition a little bit is, Hey, I've got this CNC machine. That's not fully utilized. Uh, Hey, I've got this job. Maybe I've got some stuff happening in my factory. Uh, I could actually fill this machine for the next two days by taking this job off Zometry. So that's kind of your value prop on the manufacturing side. Yes. Speaker 0 00:09:02 Yeah. There's some really fantastic things for our suppliers, uh, for, you know, the, the most obvious of what you're talking about there is that that work on demand. So, uh, you know, the spindles are turning, they're not happy and they're just a lot of downtime and shops because they need to find and search for those jobs or wait for those RFQ. It just like we talked about that problem when people are trying to search in RFQ out, they're often getting stuff that doesn't match what they really like to do first off anyways, or it's, it may not be right in their sweet spot. So that's why they may be pricing high for, for sort of work because we use this machine learning AI to actually help match, make the stuff that comes through Salvatore's job board is usually right there. It's right where they like to make those parts. Speaker 0 00:09:45 Uh, and so that could be like a brass term part, or if they're a sheet metal fabricator, certain type of, uh, uh, fabricated work. And, uh, there there'll be able to take that, uh, work on demand of filling up their capacity. There is, there are also some other really fantastic things from our supplier marketplace side. So we have financial services, for example, we're able to help with cashflow. So say they take a $10,000 job. A supplier instantly gets up to 30% of that freed up in order to buy raw material supplies and stuff. So you essentially have a $3,000 line of credit, uh, that you can use to get materials without having to drop, uh, drop cashflow, which may be very important for payroll, for example, right. You know, we're talking about small business manufacturing. So we, we have a whole ecosystem that helps empower both buyers, you know, the engineers, the designers, as well as the supplier side. Speaker 2 00:10:37 So if I'm a buyer and I, I need this shaft, uh, and I need thousand units, um, and I don't actually know who the manufacturer is. Right. Like I just it's Zometry how do I know about the quality, what happens in there? Speaker 0 00:10:50 Episodes Xometry, we back, uh, the quality of all approximately bike. So we are a S 9,100 ISO 9,001 company. Um, we have, you know, our standard, uh, operations manual. Uh we've you know, if there's a non-conformance, uh, or RMA or like return material authorization, we were able to, uh, run through those processes and we have options to, right. So we could actually figure out if this is a rework remake, uh, if there's a, you know, a critical issue, uh, we're able to hopefully proactively tackle it. So you don't even see it, it just, it just magically, you know, your parts has magically arrive at your door next Tuesday. Uh, but even if something goes wrong, we're there, uh, to work through it. Uh, actually the gates has a brick facility where we're founded has moved mostly into a quality assurance facility because we are not making parts they're directly. Speaker 0 00:11:44 Uh, what we have is we have the expertise of machinist often, you know, 20, 30, 40 years experienced machinists, uh, who are now working in a quality assurance or a consultative role, talking with our SOPs and suppliers to make sure that we're on track and on schedule, if they need any troubleshooting. And we can just jump right into the cam and help out. Uh, but we have, you know, CMN, uh, virtual CMM, uh, digital comparitors, every manual tool you could engage, you could possibly imagine because of the diversity of work we have, we have that all there as well. So a lot of work at secondary inspections, especially the more critical work that, you know, work that may be going into space, for example. Speaker 2 00:12:20 So you've, you've kind of suggested you're set this price. Uh, the quality kind of is, is, is guaranteed. So the real secret in your, uh, in the business is really the, uh, AI engine and the analytics that you, uh, that you cause you now know a lot of what's happening in the world in manufacturing, you know, who's doing what for whom who's buying. And it's a very, uh, interesting, um, value proposition. Speaker 0 00:12:47 Absolutely. It's all something that we get trained on. So we are pricing, you know, it's predictive market based pricing is what we call it. And, uh, our goal is to be accurate. We want to the pricing when you upload your, uh, your parts of the site to be competitive as if you're working with a local shop that loves to do that type of work. Uh it's you know, if it's average pricing, that means 50% of the shops and we're competitive, that's our goal, right? We're always trying to aim for this sweet, that sweet spot price here, because we have suppliers that are network able to do that. Uh, but the beauty of this, you know, w while using this machine learning tool is you can take a simple bracket, upload, get an instant price. It's probably going to be cheap and quick, uh, but you can also take a, multi-axis like a fifth access component, uh, specked out the wazoo, tight tolerances, everywhere, you know, 86 threads, a tap hole is 14 healer, coil inserts. Uh, let's make it a titanium and then give it a titanium anodize. And I need to see a Mim report and all these certs, and it's all checkboxes and your quote updates automatically. And, uh, it's, it's just really amazing the first time you experienced the platform, and this is a free platform. It's something we even have a free cat in. So if you're designing and solid works or inventor or fusion 360, uh, you could access Zometry tools with apps, uh, that you could actually just, you know, quote while you're in your browser. Speaker 2 00:14:08 What happens in the algorithm? If let's say we order the shaft and the commercial price is a dollar, and you said, your engine says, Hey, it's 50 cents. How does, how does that correction made? Speaker 0 00:14:18 Well, we're, we're still humans, right? So we're able to take a look at, uh, processes. I'll give it a good example. Say, let's say that shaft has a spline to it, or a feature that is atypical, um, or it's, you know, or maybe you could buy a spline shaft. Uh, but that's not an, it's not an intuitive thing, right? It's not, our copy has geometry is probably looking at that and thinking it's our machine feature for every material and process we have, there is an option to select custom and write in, especially if there's something that's not there, it doesn't auto quote. It doesn't mean we can't do it. You know, we have 3000 shops in the U S alone, but we can definitely make parts. Uh, so, uh, we have, uh, expert, uh, cost estimators, uh, usually machine machine veterans, or sheet metal veterans or molding veterans. Speaker 0 00:15:05 And, uh, we're able to take a look at those do manual reviews works well for price batching, especially when you start moving into those production quantities, uh, that it's more than just pricing the parts. It's usually kind of engineering the supply chain. Like what, you know, what type of delivery schedules are you looking for? Uh what's you know, what are your overall goals? And maybe even so, you know, when it comes to design for manufacturability, there may be small tweaks that could save you thousands of dollars. That we'd be happy to suggest because it makes both parties happy, right. To be able to work with that. And we maybe you'll remove a specialized tool for example. Speaker 2 00:15:40 And do you do some work as well for the robotics industry, or just, is it more general in industry in general, in general, in manufacturing Speaker 0 00:15:48 When you cast a very wide net and robotics is definitely within that net. Uh, so one of the coolest things, and actually I'm, I'm working right now with some, a metal parts and they're end effectors, right? So, and the factors is end of arm tooling, uh, the custom part of your generic, very cool robot, right? The thing that does, you know, it's, it's touching the part or doing the handling. Uh, we have so many technologies that are available for that. Sometimes I see those as machine components or, or, you know, even like machine plastic for a softer touch PTFE parts. Uh, but I also see a lot of 3d printing additive manufacturing, uh, in that area, because you can just do some very specialized shapes super quickly, very cheap. And these materials aren't, you know, chotsky materials, they're not going to dissolve on you, you are building and REO thermoplastics or metals, uh, through the, uh, different additive manufacturing processes, we offer eight unique additive manufacturing processes, and you're able to get results that you're looking for. Speaker 0 00:16:45 Uh, so I really see that custom tooling as a very big part of robotics. Uh, another interesting thing that I've seen also is, uh, sometimes we are the supplement to the shops. So the actual OEMs that are making these robotic platforms, a good example is a company that does a lot of linear actuators. They have, uh, they're, they're usually working in metric. And so the mounting plates may be in metric like, you know, <inaudible> or something, something to that matter. And then they have these <inaudible> customers who will come in and ask for, you know, Imperial units and they don't want to change their supply chain and their internal shop to, and their tooling set up for this. So they may use Zometry because we can do, you know, spec certed, uh, um, on-demand manufacturing and build these tooling plates and like lower supply and help supplement them without them breaking their, their current manufacturing habits. Uh, so that on demand side is really, really important, uh, for the flexibility, uh, even if you're a manufacturer. Speaker 2 00:17:49 No, that's very exciting. Uh, I, so one of the questions I was going to ask in, in your algorithm, how important is it to be geographically close to the end customer? Because shipping's a, shipping's a thing Speaker 0 00:18:03 It's not as important as you would think because next day air or second day shipping is still two days, regardless of where you are located. Location-wise we do look at geographic location in some of our schemes, especially on our marketplace side. Uh, it's something that you could actually go and help filter down. And we have this really interesting supply chain view of from our side for monitoring things like tropical storms or natural events that may affect our supplier base. Uh, so we're always trying to be proactive with outcomes because we're managing thousands of projects concurrently at any given moment. Uh, so it's, what's good for you it's, you don't need to worry about that cause we're worried about it. You know, we're, we're taking care of that. Uh, but I will say this, so Xometry has a program called go green and we're expanding, expanding this, uh, right now we are providing of a gratis. Speaker 0 00:19:00 So without, without customer our customers, uh, carbon offset for any domestic shipping that we've done, I think we've expanded it out to international shipping as well. So we're trying to at least net zero, the carbon offset by, uh, working and partnering with a company called dark neutral that is usually investing in, you know, wind solar trees to help offset that. Ultimately, we talk about a more diverse supply chain when you talk about, uh, uh, the goal also like the second bottom line of, you know, being economic, our, uh, sorry, environmentally sustainable, for example, that's, there's some really interesting things you may be able to do. And we have our eyes on this and helping not just get you parts made and shipped with a supplier who loves to make that, but also, you know, hopefully help reduce the overall footprint that, that may happen there and being a marketplace we're in a really awesome position for something like that. So I, I'm really excited about go green and where we're going with that. Well, that's Speaker 2 00:20:01 Very cool. So, uh, in, in kind of what you're seeing, um, you, you get to see some interesting trends and I wonder if you could let the audience kind of in, on some of those trends that you're seeing in manufacturing, are you seeing more 3d printing come through Zometry? Speaker 0 00:20:16 Yeah, absolutely. So I was at a very interesting position where I started my career because I was fortunate enough to be at a place where they were building and use parts using additive manufacturing. And I started working in additive manufacturing around 2007. Uh, so 3d printing wasn't even like a normal term yet, but 3d printing at that point, it's still been around for a while in the industry, but it just wasn't popularized. So what's really cool about moving into Zometry is where dealing with people who are making parts practically, these aren't chotchkies, these are things that need to function in our industrial additive manufacturing processes that we're we're offering, uh, help meet those needs. And each one has their own strengths and trade-offs to it. But for example, you know, highly commoditized process like selective laser centering they're, they're cheap and quick, but they're still actually extremely durable because you're building parts in, you know, in a nylon material. Speaker 0 00:21:14 And I've noticed over the last decade. So even beyond working in a tree that that percentage of parts that is either recurring or production parts of your total parts made, has been growing and growing and growing. So it's not uncommon to, you know, see like a decent percentage of parts made in, you know, in our internal additive shop or across our manufacturing network as repeat orders and repeat work. Uh, so you're seeing that more and more, both on the plastics and metal sides, uh, as it as trends in the industry where these are becoming acceptable as my final product, they're not, it's not just a prototyping tool. You know, I think as we add more interesting finishes to these technologies as well, we're enhancing, what's already there. Zometry recently released, uh, vapor smoothing, which helps smooth out kind of the rough surface of 3d printed plastic parts. And what's great is it's a very, uh, utilitarian process. So it goes across many of our 3d printing processes. And just by adding that you have parts that are, can very cheaply, uh, go from a kind of rough surface finish to something that is sealed smooth and more representative of molding without the tooling requirements. So I'm seeing more and more of that usage of the 3d product as an end use part. Speaker 2 00:22:41 Thank you, Greg. One of the value propositions I see with Zometry is kind of time to market, right? Where, uh, I just don't have time to look at thredUP, you know, three or five or 10 quotations on my RFQ or RFP. I'm just going to go to Xometry. And, um, I'm going to be able to get this stuff within a few days, possibly or a week. Is that what you're finding too? Speaker 0 00:23:03 Yeah, absolutely. The ability to do diverse work with parallel capacity is just it's magic. Uh, for some folks, uh, actually on the robotics industry, I'll say we're sponsoring, for example, a battle bot and, you know, different than, than most area industry, but, you know, robots, robots that just joined robots. Uh, but one of the, you know, one of the battle, lots of responsibility, you know, this one's Riptide the designer and, you know, lead, uh, engineer there likes us because he, he knows how to make robots, but he doesn't know how to get stuff. You know, how to, how to he doesn't, you know, he's not a grizzled veteran of, uh, you know, scarred with if failures, after failures of supply chain needs, just trying to get parts made. And we're just the easy button and they're actually designing in a, in a fusion 360 product, which is a CAD product, and they're just using the app. So they're just designing, clicking, buying, and, and continuing with their day. So it's very exciting for them because they don't need to be expert in supply chain or procurement or know who's the right vendor. We do. We take that work, uh, for them. Speaker 2 00:24:06 Um, I listened to an interview about psychometry not too long ago. And, uh, I was fascinated to hear that some shops absolutely do like multi hundred thousands of dollars with Sama tree every year. So can you talk a little bit about how that sometimes can work? Speaker 0 00:24:23 Yeah, it's really cool. So shops can use us as much or as little as what fits them best. This is on-demand work. Uh, it's, it's not forced work, but some shops, especially jobs shops that have a great amount of, uh, capacity. Uh, and a lot of them also have this interest in marketplace manufacturing, seeing how the trends are moving, uh, where it's not just your own business development reps bringing in work, but it's being part of, of a marketplace. Like Zometry is exciting because it's just, it just happens. And it's, it's additional revenue. And we've seen some of our shops, some of our, especially our shops have had that work with some sure over time, uh, as they build rapport, we have an internal success score rating that there, that our shops are able to see and space out their quality timeliness, um, and, uh, other factors that help kind of build the support. It unleashes some throttles. Uh, so that could be how much work you could take in parallel and the revenue limits. And for some of them, the revenues limits are just sky high. So they could take work because we have built trust rapport, and they've built this routine where they actually have work cells for Zometry and employees that are working because of the Zometry work that they're able to take on. And yeah, many of the suppliers can do over a million dollars of work through Zometry annually, which is a super exciting, Speaker 2 00:25:39 And they, as part of their workflow, they would like, they're looking at their shop loading and they see that next Friday. It's, we're kind of between jobs. Um, Hey, it's it's Monday let's look and see what Zometry has. So they would check their Zometry account every, every morning. Or do you email them, or how does that work? Speaker 0 00:25:55 So the job boards, digital, uh, it's a, it's something that you can access through your browser or, uh, uh, through your phone. In fact, we actually, it was actually one of the first pages that we adapted to be usable at phones because he found a lot of machine is taking work or browsing Xometry the job board. So it's not a daily check-in for a lot of them, it's too much of an addiction, I think. So we do have some pings and things that help, uh, and, and filters that help suppliers find what type of work they're looking for. So, you know, short short-term work, longterm work, uh, different revenue levels, different shapes, different processes, for example. Uh, but you find that the people who are really using Zometry from the supplier side, uh, tend to either have it on their phone, or they have someone who's on the shop floor who's, you know, kind of has it always, always opening a tab, uh, keeping an eye on the job board. Speaker 2 00:26:44 And so, um, what's, what's kind of next for Xometry. I mean, you've, you've kind of gotten into a lot of different areas in 3d printing. Do you see 3d printing as a really a big growth area for you? Speaker 0 00:26:56 I think across the board, you know, 3d printing has so much potential. We just launched our eighth process for instant quoting. So we had, you know, again, a couple of months ago, I would say we offer seven plus processes, and now we offer, you know, eight processes. And our goal is to look more at these 3d printing processes, especially as the adoption is not just prototyping, but how can I put this into my production Bible, my saleable product. And I'm always keeping an eye on the industry. Uh, we have calls regularly with new suppliers, OEMs, and even our internal suppliers who have something really cool that they, they want us to be a marketplace for. And, you know, we, we, we vet and see how, uh, if it's good and mature enough to offer to our customers, because on our side, our obligation and two is our promise, right? Speaker 0 00:27:46 We, we make parts on demand and we have to deliver, we're not just selling a machine with marquee material, like you're going to get that part made in that platform. Uh, so we do a lot of vetting, but it's, there's a lot of exciting stuff, especially with materials that when you build one or when you build a hundred, it's the same thing. So how can my prototype material and process also be end-use viable, like direct metal printing is a great example of that, uh, to be able to use those type of technologies, uh, but even on the machining side, uh, you know, just machining, uh, itself, like it, it has many, many layers to it. Uh, so how can you add more capabilities, uh, to our website? So things I mentioned before, like splines, or, you know, gear, gear, hobby stuff that requires specialized tooling becomes much more of an automated experience. Speaker 2 00:28:32 So I was, I put a little note to ask you this about frequently asked questions. So, you know, I've got a question, what are some of the questions that you get that your, uh, that your operators get, or maybe you get about the platform and about how people are using it and, uh, uh, and such. Speaker 0 00:28:47 Yeah. So the biggest FAQ that I I get is can you make X our key key machine X, which is insert any material that you could think of, or a feature like Kent? Like, can you make a feature that is X and ensure whatever dimensions it is? The answer is probably, you know, probably yes. And the biggest thing we wanted to see is that the 3d model like upload the 3d model. We'll take a, take a look at it. And even if it doesn't auto quote, you can put that field in custom and our team will take a manual review. Uh, if the naturals supplier network or Zometry can actually find the raw material for it. And it's something that's readily available, we could probably make those parts, like if, if this is a non invented material or something like that, or we have to invent it, maybe not. Speaker 0 00:29:37 So because it's not commercially available. Uh, but just because we don't AutoCall, it doesn't mean we can't do it. We have, you know, 5,000 manufacturers globally, uh, you know, 3000 within the United States. There's so much capability. That's how much we could do. So we, we tend to be, um, a go-to for this challenging projects. And we're also therefore the simple stuff, you know, therefore the candy jobs, if you will. Um, and I think those are like the biggest questions when subs coming in, because they just, they see the digital experience and they think it's, it's a smaller box than their go-to manufacturer of choice. And it's usually the opposite. We actually, we actually have more machine scale from Swiss turning into gantry, milling, you know, we have those capabilities. Uh, so we're usually able to take on a much, much higher diversity of jobs than any individual organization. Could Speaker 2 00:30:28 Greg, thanks for joining me today. Have we missed anything? Is there anything that I haven't asked you that I should have, Speaker 0 00:30:35 Uh, just, you know, a reminder for the audience listening that we have so many awesome resources. Uh, so even if you're in between projects and you're just looking to learn about a subject, uh, go to Zometry a website, look at the resources, download a design guide, check out a capabilities page. There's so much there to learn, to become a better designer and be future ready for the, for those projects coming up and then instant quoting, is there a four and you have the CAD design and you're ready to get going. Speaker 2 00:31:00 And, uh, so how can people get in touch with you? It, should they go through the Xometry website and you probably have to spell it again? Speaker 0 00:31:06 Yeah. So, uh, that's the way to find Zometry is X O M E T R Y. So it's on the tree with an X. Uh, so as I'm a tree.com and if you do have international audience, we also have a European division. That'll be.edu for that. Uh, and also I'm always happy to connect. Uh, again, my name is Greg Paulson and you can find, uh, find me on LinkedIn and I'm always happy to connect, talk, shop, and make sure, uh, that, uh, we're, uh, up-to-date on the latest in the industry. So if there's anything exciting to talk about, uh, yeah, I'm always happy to geek out. Speaker 2 00:31:38 Thank you, Greg. Our sponsor for this episode is Earhart automation systems, Earhart builds and commissions turnkey solutions for their worldwide clients. With over 80 years of precision manufacturing, they understand the complex world of robotics, automated manufacturing, and project management, delivering world-class custom automation on time and on budget contact. One of their sales engineers to see what Earhart can build for you. And Earhart is E H R H a R D T automation.com. I'd also like to thank and acknowledge our partner at three, the association for advancing automation. They're the leading trade association in the world for robotics, vision and imaging motion control and motors, and the industrial artificial intelligence technologies visit automate.org to learn more. I'd like to also thank our partner painted robot painted robot builds and immigrates digital solutions. There are a web development firm that offers SEO and digital social marketing, and they can set up and connect CRM and other VRP tools to unify your marketing sales and operations. And there are painted robot.com. And if you'd like to get in touch with us at the robot industry podcast, you can find me Jim Beretta on LinkedIn. We'll see you next time. Thanks for listening. Be safe out there. Today's podcast was produced by customer attraction, industrial marketing, and I'd like to thank my nephew, Chris gray for the music, Chris Colvin for audio production, my partner, Janet, and our partners, a three painted robot and our sponsor Earhart automation systems.

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